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Acceptable Usage Policy
All contents copyright ©
Tivilon, Inc.
All rights reserved.
The Tivilon, Inc. ("Tivilon") Usage Policy has been developed with the following objectives:
- Ensure security, reliability and privacy of Tivilon's systems and network, and the networks and
systems of our partners
- Maintain the image and reputation of Tivilon as a responsible provider
- Preserve the value of Internet resources as a conduit for free expression
- Encourage the responsible use of net resources and discourage practices which degrade the
usability of network resources and thus the value of Internet services
- Avoid situations that may cause Tivilon to incur civil liability
- Preserve the privacy and security of individual users
We expect our Customers to use the Internet with courtesy and responsibility and to be
familiar with and to practice good Internet etiquette. By adhering to the following policies,
our customers are protecting the rights and privileges of all Internet users.
VIOLATION OF ANY OF THE FOLLOWING POLICIES IS STRICTLY PROHIBITED AND WILL RESULT IN IMMEDIATE
TERMINATION OF ALL ACCOUNTS.
General Conduct
- Customers are prohibited from transmitting on or through any of Tivilon's services, any
material that is, at Tivilon's sole discretion, unlawful, threatening, abusive, libelous, or
encourages conduct that would constitute a criminal offense, give rise to civil liability, or
otherwise violate any local, state, national or international law, statute or regulation.
- Tivilon's services may only be used for lawful purposes. Transmission, distribution, or
storage of any information, data or material in violation of United States or state regulation
or law, or by the common law, is prohibited. This includes, but is not limited to, material
protected by copyright, trademark, trade secret, or any other statute. Tivilon, Inc. reserves
the right to remove such illegal material from its servers.
- Customers may not engage in tortuous conduct including, but not limited to, posting of
defamatory, scandalous, or private information about a person without their consent, intentionally
inflicting emotional distress, or making physical threats against another person via e-mail, news,
or any other electronic media/service we provide.
- The Customer is responsible for providing and maintaining accurate and up-to-date billing
information. Furnishing false data on the signup form, contract, or online application, including
fraudulent use of credit card numbers, is grounds for immediate termination, and may subject the
offender to civil or criminal liability.
System and Network Usage
Security
- Customers may not attempt to circumvent user authentication or security of any host, network,
or account ("cracking"). This includes, but is not limited to, accessing data not intended for the
Customer, logging into a server or account the Customer is not expressly authorized to access, or
probing the security of other networks.
- Customers may not attempt to interfere with service to any user, host, or network ("denial of
service attacks"). This includes, but is not limited to, "flooding" of networks, deliberate
attempts to overload a service, and attempts to "crash" a host.
- Customers may not use any kind of program/script/command, or send messages of any kind, designed
to interfere with a user's terminal session, via any means, locally or by the Internet.
- Customers must safeguard their account passwords to prevent unauthorized access to their account.
- Users who violate systems or network security may incur criminal or civil liability. Tivilon,
Inc. will cooperate fully with investigations of violations of systems or network security at other
sites, including cooperating with law enforcement authorities in the investigation of suspected
criminal violations.
E-mail
- Harassment, whether through language, frequency, or size of messages, is prohibited.
- Customers may not send e-mail to any person who does not wish to receive it. If a recipient
asks to stop receiving e-mail, the Customer must not send that person any further e-mail.
- Customers are explicitly prohibited from sending unsolicited bulk mail messages ("junk mail"
or "spam"). This includes, but is not limited to, bulk-mailing of commercial advertising,
informational announcements, and political tracts. Such material may only be sent to those who
have explicitly requested it.
- Customers may not forward or otherwise propagate chain letters, whether or not the recipient
wishes to receive such mailings.
- Malicious e-mail, including but not limited to "mailbombing" (flooding a user or site with very
large or numerous pieces of e-mail) and "trolling" (posting outrageous messages to generate numerous
responses) is prohibited.
- Forging of header or any other information is not permitted.
- Subscribing someone else to a mail list or removing someone else from a mail list without that
person's permission is prohibited.
- Tivilon, Inc. accounts or services may not be used to collect replies to messages sent from
another Internet Service Provider, where those messages violate this Usage Policy or the usage
policy of that other provider.
- These rules apply to other types of Internet-based distribution mediums as well, such as RLG's
Ariel system (a system for sending FAX-like documents over the Internet). NOTE: Tivilon, Inc.
operates under a strict one-warning policy regarding unsolicited e-mail, unless the violation is
of such nature that the account, at our sole discretion requires immediate termination, in which
event service will be immediately terminated.
IRC (Internet Relay Chat)
- Customers are prohibited from using or hosting IRC scripts, servers, or programs on Tivilon
shared, dedicated, or co-location server accounts.
- Neither IRC robots ("bots" or "clones"), nor IRC sessions may not be run from Tivilon's shared,
dedicated, or co-location server accounts.
- Tivilon, Inc. is not liable for the content of any communications made on IRC.
General Uses
- Customers may not permit the use of mail services, mail forwarding capabilities, POP
accounts, or auto-responders other than for the Customer's own account.
- Customers may not employ posts or programs that consume excessive CPU time or storage
space. Tivilon, Inc. reserves the right to kill off CPU intensive processes.
Material and Product Requirements
- Customers must ensure that all material and data placed on Tivilon's equipment is in a
condition that is "server-ready," which is in a form requiring no additional manipulation on
Tivilon's part. We shall make no effort to validate this information for content, correctness
or usability. In the event that the Customer's material is not "server-ready", we have the
option at any time to reject this material and remove it from our servers or disable it from
being activated. Tivilon will notify the Customer immediately of its refusal of the material
and afford the Customer the opportunity to amend or modify the material to satisfy the needs
and/or requirements of Tivilon, Inc.
- Use of Tivilon's service requires a certain level of knowledge in the use of Internet
languages, protocols, and software. This level of knowledge varies depending on the anticipated
use and desired content of the Customer's web space. Customers must have the necessary
knowledge to create and maintain a web space. It is not the responsibility of Tivilon,
Inc. to provide this knowledge or customer support outside of the service defined in the
Service Agreement.
Privacy
- Tivilon, Inc. will not sell or knowingly disclose its customer lists or customer e-mail
or listserv address lists. We will attempt to protect the privacy of our Customers and information
that is stored on our network. Tivilon, Inc. will only access and disclose information as necessary
to comply with applicable laws and government requests, to operate and maintain our systems and
services, or to protect ourselves or our Customers.
- Tivilon, Inc. will not monitor or disclose a Customer's private e-mail messages unless required
by court order or law. We will cooperate with the authorities and will notify such authorities if
it suspects that a Customer is engaged in illegal activities.
THE USAGE POLICY DEFINES THE ACTIONS WHICH TIVILON, INC. CONSIDERS TO BE ABUSIVE, AND THUS, STRICTLY
PROHIBITED. THE EXAMPLES SET FORTH IN THIS POLICY ARE NON-EXCLUSIVE, AND ARE PROVIDED SOLELY FOR
GUIDANCE TO TIVILON'S CUSTOMERS.
If you are unsure whether any contemplated use or activity is prohibited, please send e-mail to
and we will assist you. Please note
that the activities set forth above are
also not permitted from other Internet Service Providers on behalf of, or to advertise, any service
hosted by Tivilon, Inc., or connected via our network. Furthermore, such services may not be
advertised via deceptive marketing policies, as defined by the Federal Trade Commission
Deception Policy Statement.
Tivilon, Inc. must further limit any exceptions made to the Usage Policy as secondary in regards
to server and network security, performance and integrity. Any user, regardless of exception
status, may have his or her service disabled if it is interfering with our servers or network.
Specific questions about this policy should be sent via e-mail to
. Reports of activity in violation of this
policy may be sent via e-mail to .
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